Plans & Billing
Manage your subscription, understand plan limits, and view invoices.
Plans
UptimeGuard offers multiple plans to fit teams of all sizes. Plans are configured by the platform and differ in:
- Number of monitors — how many monitors you can create.
- Check interval — minimum time between checks (e.g. 30s, 1m, 5m).
- Team seats — maximum number of team members.
- Status pages — number of status pages allowed.
- Alert channels — number of alert channels allowed.
The free plan is always available with generous limits to get started.
Upgrading your plan
- Go to Settings > Billing.
- Compare available plans and click Upgrade on your desired plan.
- Complete the checkout through Stripe or Razorpay.
- Your plan limits are applied immediately after payment.
Payment methods
UptimeGuard supports two payment gateways:
- Stripe — credit/debit cards, available globally.
- Razorpay — UPI, cards, net banking, available in India.
Subscription management
From the Billing tab you can:
- View your current plan and usage
- Upgrade or downgrade plans
- Cancel your subscription (keeps access until the end of the billing period)
- Manage payment methods through the billing portal
Invoices
An invoice is generated for every payment. View your invoice history in Settings > Billing, including invoice number, amount, payment date, and billing period.
Plan enforcement
When you reach a plan limit (e.g. maximum monitors), you will not be able to create additional resources until you upgrade. Existing resources continue to work normally.
Grace period
If a payment fails, your subscription enters a grace period. During this time, all features remain active while we retry the payment. If the payment is not resolved, your account is downgraded to the free plan.